Perfect Care’s Summer Newsletter 2025

Welcome to our Summer Newsletter for 2025 to see what we’ve been up to this summer across our offices!

Macmillan Coffee Morning

To raise money in support of those battling cancer, we hosted a Macmillan Coffee Morning at our Durham office. Many of us brought in cakes which were available by donating to such a great cause, with staff and service users visiting and donating. Thank you to everyone who got involved!

Group of three of our staff members standing in the office with balloons in the background.

Spread of sweet treats on a green tablecloth and green decorations celebrating Macmillan Coffee Morning and fundraise.

Group of six including staff and service users enjoying their Macmillan coffee morning.

Two of our service users, an elderly man and woman chatting and laughing with snacks in front of them.

Group of three, two service users and a staff member smiling at the camera with green decorations in the background.

New Starters

We are wishing a warm welcome to all of our new starters! Since our last newsletter we have employed over 25 new people and we’re glad to have you all on our team.

Just a reminder about our ‘Refer a friend’ scheme where you could receive £300 by referring a friend to us if they get employed. Sign up to the Care Friends app and start earning!

Compliments

Here are some of the excellent compliments that we have received over the last couple months.

“Fiona Boyd is really good with the service users and supportive to their families.”

“Bethany Hetherington is one of the best carers this service user has had. Bethany always cheers her up.”

These are just a few of the ones we have received, we’re always so happy to hear the great things our service users and their families have to say!

Carer Of The Year Finalist

We’re very proud to announce that Karen Webb, one of the fantastic carers from our Durham branch is a finalist for Carer of the Year for

the Northern Echo’s County Durham Together Awards!

Congratulations Karen, we are incredibly proud of you and thank you for being such a kind and compassionate member of our team!

Carer of the Year finalist, Karen Webb in her Perfect Care uniform smiling at the camera while sat next to one of our service users.

Reviews

Here are some of our recent reviews from Indeed and Google from our employees. Thank you to all of those that have left us a review as we appreciate them all!

“The entire team of Perfect Care are loving and welcoming people, starting from the Management, careers as well as service users. The flexibility of choosing your own availability is one of the beautiful aspect of the company.”

Indeed Review

“I attended Perfect Care three day training course, I really enjoyed the training course even though I’ve done care for four years it was good to have refresher training and learnt different ways to use a slide sheet, the trainer Ritah was so lovely and there to answer any questions we had.”

Google Review

We love to hear your feedback, please leave us a review on Indeed or Google!

Employee Well-being

TELUS

By joining our employee assistance programme, TELUS Health, with this you can gain access to wellbeing support and other resources, whether it’s family matters, health concerns, financial well-being, or work-related challenges. TELUS also offers exclusive perks and offers on specific brands.

To join, email tilly.brown@dalecare.co.uk, and you will receive an invite link. It’s free to join, and we encourage all team members to take advantage of this valuable resource.

Support

Here at Perfect Care, Carol Jackson is our Mental Health Lead and is therefore here for anyone who is looking for support. Whether this be advice regarding mental health or just someone to talk to, please contact:

07751 828989

carol.jackson@dalecare.co.uk