Perfect Care’s Winter Newsletter 2025/26

Welcome to our Winter Newsletter for 2025/26! See what we’ve been up to this winter across our offices.

Combating Blue Monday

Our Durham office team wanted to brighten up this year’s Blue Monday by not only wearing bright colours, but dressing up as Teletubbies! Our care team were invited to our office to reconnect with our team and enjoy each others company. Thank you to all that got involved!

Christmas

Silent Santa Appeal

Our Durham branch participated in the Silent Santa Appeal, an incredible initiative ensuring local children receive Christmas gifts while preserving dignity and privacy.

Whitworth Park Academy’s Christmas Fair

Some of our incredible team visited Whitworth Park Academy’s Christmas Fair. To add to the festive fun, we brought along plenty of colouring pages to keep people entertained.

New Starters

We are wishing a warm welcome to all of our new starters! Since our last newsletter we have employed 24 new people and we’re glad to have you all on our team.

Just a reminder about our ‘Refer a friend’ scheme where you could receive £300 by referring a friend to us if they get employed. Sign up to the Care Friends app and start earning!

Recognition

Here are some of the excellent compliments that we have received over the last couple months.

“I get on very well with Lynn Greener, we have good banter together.”

“Louise Bell and Megan Ridley who both over the last weekend have been a rock and unbelievable support.”

“Claire Flattley has been a massive support in assisting with our new service user. Claire has supported them immensely. I am truly grateful.”

These are just a few of the ones we have received, we’re always so happy to hear the great things our service users and their families have to say!

Reviews

Here are some of our recent reviews from Indeed and Google from our employees. Thank you to all of those that have left us a review as we appreciate them all!

“The entire team of Perfect Care are loving and welcoming people, starting from the Management, careers as well as service users. The flexibility of choosing your own availability is one of the beautiful aspect of the company.” – Indeed

“I attended Perfect Care three day training course, I really enjoyed the training course even though I’ve done care for four years it was good to have refresher training and learnt different ways to use a slide sheet, the trainer Ritah was so lovely and there to answer any questions we had.” – Google

We love to hear your feedback, please leave us a review on Indeed or Google!

Our Values

While we see these values reflected in your work daily, we’d like to take a moment to highlight them and how they ensure we continue our high standard of care.

Respect

Promoting respect and dignity through our services.

Transparency

Transparency and legal compliance in the management of our activities and services.

Empower

Teamwork, professionalism and motivation, which mean that we improve every day.

Safety

Ensuring the Health and Safety of our Workers and our Service Users.

Efficiency

Contribute to provide an efficient service while monitoring a high level of quality and managed budget.

Environment

Encouraging respect for, and the preservation of, the environment.

Safety and Well-being

Our Whistleblowing policy

Whistleblowing refers to the act of reporting wrongdoing within an organisation, such as malpractice, fraud, or breaches of policy, which may not directly involve immediate harm to a service user but could impact the integrity of care or compliance.

Staff members must not ignore unsafe practices and must follow our whistleblowing policy as part of your duty of care.

How to raise a whistleblowing concern:

Visit https://whistleblowersoftware.com/secure/commitment_clececareservices or you can phone 0343 841 0223 or email reportit@perfectcare.co.uk.