About Us - Perfect Care Ltd

High-Quality Home Care Services

Trusted Care in Durham and Gateshead for Over 12 Years
At Perfect Care Ltd, we’ve been proudly delivering compassionate, high-quality care and support services for more than three decades. With dedicated teams based in Durham and Gateshead, we are deeply embedded in the communities we serve, offering personalised care that makes a real difference in people’s lives.

Backed by a Leading National Care Group
Perfect Care Ltd is proud to be part of Clece Care Services, one of the UK’s foremost care providers. As a member of this trusted national network, we benefit from shared expertise, robust resources, and a strong commitment to delivering person-centred care.

At Perfect Care, we offer a wide range of personalised services designed to support every stage of life and level of need. Our care options include personal care, domestic assistance and overnight care, respite care, companionship, convalescence, and palliative care. With decades of experience, we tailor each service to suit the unique needs and preferences of every individual we support.

From help with personal hygiene and meal preparation to shopping and social outings, our team is here to make daily life easier and more fulfilling. We see every service user as part of the Perfect Care family, working closely with you to ensure you’re always at the centre of your care decisions.

We’re passionate about delivering care that empowers independence, respects individuality, and builds trust. Our goal is simple: to provide such high-quality care that you and your loved ones would confidently recommend us.

Looking For Care In Your Home? Contact us

Our People

Care Built on Trust, Respect, and Connection

At Perfect Care, we believe that truly exceptional care begins with strong, meaningful relationships. Taking the time to connect with our clients allows us to understand their individual needs, preferences, and routines—enabling us to deliver support that is not only effective but also deeply personal and respectful.

Our team is made up of highly trained professionals who are carefully vetted through regular DBS (Disclosure and Barring Service) checks and receive continuous training to stay current with best practices in care. This ensures that every member of our staff is equipped with the knowledge, skills, and integrity needed to provide safe, compassionate support.

Above all, we are committed to treating every client with the dignity and respect they deserve. We prioritise safety, comfort, and independence, helping individuals remain in the familiarity of their own homes while receiving the highest standard of care.

Our Mission

To deliver exceptional and personalised care to our service users; enhancing their quality of life, independence, and dignity.

Our Objective

To deliver high-quality care that empowers our service users to maintain their independence and dignity while residing in their own homes.

Our Core Principles

Respect

Promoting respect and dignity through our services.

Transparency

Transparency and legal compliance in the management of our activities and services.

Empower

Teamwork, professionalism and motivation, which mean that we improve every day.

Safety

Ensuring the Health and Safety of our Workers and our Service Users.

Efficiency

Contribute to provide an efficient service while monitoring a high level of quality and managed budget.

Environment

Encouraging respect for, and the preservation of, the environment.

Careers With Perfect Care

Join the Perfect Care Team and Make a Real Difference

Becoming part of Perfect Care means joining a compassionate and dedicated community that’s committed to enriching lives through high-quality, person-centred care. As a valued member of our team, you’ll work alongside experienced professionals who share a passion for making a positive impact every day.

We pride ourselves on creating a supportive, inclusive, and empowering work environment where your contributions are recognised and your growth is encouraged. With a strong focus on teamwork, professionalism, and continuous development, we provide the tools and training you need to thrive in your role and advance your career.

With opportunities available across County Durham and Gateshead there’s a place for you at Perfect Care, where your work truly matters. If you’re passionate about helping others and ready to grow in a rewarding career, we’d love to welcome you to our team.

Contact us

Speak to your local team to talk through your needs and options.

About Perfect Care