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About Us

About Us

Perfect Care Ltd is one of the largestĀ  leading Health Care providers in County Durham.

It remains an independent family owned business. 

Perfect Care operates in a highly regulated environment ( just as it should be) and is registered and regulated by the Care Quality Commission – CQC 

Our core services are  providing either:

  • Care and support at home  to people of all ages throughout County Durham and parts of Darlington – from very young children right through to the very old
  • Nursing and Residential Care at our Care Home  in Durham    

As well as people who seek our services privately, we  also do business with:

  • Durham County Council  – Contracted Framework Providers 
  • NHS North of England Clinical Commissioning Groups  – Contracted Framework Providers
  • Gateshead Council
  • Darlington Council  
  • Various other organisations 

We welcome the opportunity to work alongside others and if you are a Commissioner of Services, a Social Worker, an  NHS Professional or relative of someone who wants  to explore our services please get in touch – we are here to help.  

Background

Perfect Care opened in 2012 and the owners between them had over 40 years experience in both the Healthcare and Business sectors, each bringing complimentary skills to the business.  

They had a clear vision of what they wanted the Company to provide – and that was delivering a quality care service built on: 

  • First and foremost that each and everyone of our clients are  IMPORTANT, INDIVIDUAL, UNIQUE and THEY MATTER and that  kindness, dignity, respect and understanding is  at the heart of everything we  and our employees do.
  • Provide  the best care staff to support our clients  – not everyone who we interview is offered a job with us.
  • Giving Managers and Care  Staff access to correct training opportunities, equipment, and support to allow them to provide the best care
  • Year on year Capital Investment into things such as innovation and technologies that enable staff to undertake their jobs  even better with the focus on quality   

Perfect Care recognises that every client, and every visit matters,   and that is the simple ethos  on which the basis of the Company was formed and continues to operate by.

The Company has been very successful since opening  in 2012 due to the service it provides, and  has experienced a very rapid growth due to the demand for its services  and its attention to detail.

This growth has not compromised the quality of service we give, because of the Company’s continual commitment and drive for the  provision of  quality care  and investment across our teams and sites that has kept pace with the growth in demand .