Complex Care

Providing high-quality, specialised care that is fully customised to your unique needs.

At Perfect Care, We Provide Personalised Complex Care Services For Adults And Children With Long-Term Or Life-Limiting Conditions.

At Perfect Care, we understand that finding the right care services for yourself or a loved one is an important decision. We specialise in providing personalised, complex care services for both adults and children who are living with long-term or life-limiting conditions. Our commitment is to deliver high-quality, person-centered care that respects the unique needs and preferences of everyone.

Why Choose Complex Care

Personalised One-to-One Clinical Support

At-home complex care is tailored specifically to the individual’s medical, emotional, and daily living needs. Unlike care homes, where attention is divided, home care offers dedicated one-to-one support with flexible, customised routines and interventions.

Comfort and Familiarity of the Home

Being in a familiar space surrounded by personal belongings, loved ones, and pets can reduce stress and anxiety. This is especially valuable for individuals with neurological conditions, acquired brain injuries, or sensory sensitivities.

Reduced Risk of Infection

Hospitals and care homes can increase exposure to infections. Receiving care at home provides a safer, controlled environment – especially important for individuals with compromised immune systems or those using ventilators or feeding tubes.

Greater Independence and Dignity

Complex care at home empowers individuals to maintain independence and autonomy in daily decisions. With support structured around their lifestyle and preferences, people can retain more control over how they live – boosting confidence and dignity.

Integration with NHS and Community Services

Home-based complex care can be closely coordinated with GPs, district nurses, occupational therapists, and other NHS professionals, ensuring a joined-up approach to care without the need for institutionalisation.

Family Involvement and Emotional Support

Home care allows families to stay closely involved in the individual’s life and care, without restrictions. It fosters stronger emotional connections, provides reassurance to loved ones, and reduces the emotional strain often associated with residential placements.

Find out more about finding care Contact Us

How Complex Care can help

At Perfect Care, our Care Assistants can carry out a number of different activities when they visit, whether it be supporting with medication to providing guidance to loved ones; we are here to help.

  1. Regular companionship care
  2. Flexibility of service, subject to availability you can increase service to meet short-term or permanent needs
  3. For no charge you can decrease calls with just 24 hours’ notice
  4. Small team of care assistants who will get to know your loved ones
  5. Potential to spot changes in health enabling quick action to aid diagnosis
  6. Provide emotional and practical support to loves ones
  7. Stay safe and happy in an environment you know; your home

More information and FAQs

Complex care is specialist support for individuals with long-term health conditions, serious injuries, or disabilities that require clinical or high-level medical care. It is usually delivered at home by trained carers or nurses and tailored to each person’s specific medical and personal needs.

We support a wide range of conditions, including spinal cord injuries, brain injuries, cerebral palsy, muscular dystrophy, tracheostomy care, PEG feeding, and ventilator support. Our care teams are trained to manage complex needs safely and compassionately.

Receiving complex care at home allows individuals to stay in a familiar, more comfortable environment while still getting the clinical care they need. It promotes independence, reduces hospital admissions, and helps maintain a better quality of life.

Care stories

The carer’s that came to help look after my husband were brilliant. They were respectful, friendly and made his last days comfortable. Everything was put in place very quickly so we could bring him home.

Christine – Client

Thank you Perfect Care for everything you have done for my mum. She really looks forward to the carers visits and they do an amazing job caring for her.

Joy – Client

Good carers always with a smile only too willing to do all they can to help and have a few kind words before they go.

Suellen – Client

How it works

1

Speak to our team

Contact our team to talk through your needs and options.

2

A free home care assessment

Our home care specialist will provide a free consultation to create your personally tailored care plan.

3

Get the care you need

Your personal care plan will be delivered by our care specialists.

Contact our team to talk through your needs and options.

Our home care specialist will provide a free consultation to create your personally tailored care plan.

Your personal care plan will be delivered by our care specialists.

Find out more about how it works Contact Us

Contact us

Speak to your local team to talk through your needs and options.

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