Terms and Conditions

Perfect Care Ltd

Registered in England and Wales under company registration number: 02795946

Registered office: 10-12 High Street, Spennymoor, County Durham DL16 6DB.

Email Address: cutomersupport@perfectcare.co.uk

Phone Number: 01388 420 145


Anyone accessing and/or using Perfect Care Ltd websites is considered a USER.

Web portal use

The Perfect Care Ltd websites provide access to a wide range of online information, services, and data (hereinafter ‘content’) belonging to Perfect Care Ltd or its licensees that may be accessed by the USER. The USER assumes all liability for the use made of the websites including registering to access specific services or content including job listings and accessing job vacancy portal. When registering, it is the USER’s responsibility to provide true and lawful information. As part of the registration process, the USER agrees to make diligent and confidential use of the password provided.

The USER agrees to use the contents and services provided by Perfect Care Ltd on its websites appropriately, including but not limited to not using them to (i) engage in activities that may be unlawful, illegal or contravene good faith and public order; (ii) add content or propaganda that may be construed as discriminatory, pornographic, illegal, inciting terrorism or undermining human rights; (iii) damage the physical and logical systems of perfectcare.co.uk and its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that may cause damage as set out above; (iv) attempt to access and/or use the user accounts of other website users and modify or manipulate their content or data.

Perfect Care Ltd reserves the right to remove all comments and contributions that contain spam and/or are considered a security risk and that violates respect for peoples’ dignity, that are discriminatory, pornographic, that threaten vulnerable adults or children, public order or safety, which are deemed to be unsuitable for publication or which are otherwise considered to bring Perfect Care Ltd into disrepute.

Under no circumstances shall be held responsible for the opinions expressed by users in the forums, messages or any other method of participation.

Data Protection, Privacy Policy and Cookies Policy

Perfect Care Ltd is totally committed to protecting the privacy of our site visitors and customers. We fully appreciate and respect the importance of privacy on the Internet and refer you to your rights under our Privacy Policy and Cookies Policy.

The gathering and automated processing of personal data as a result of browsing the pages of the website and of searching for, requesting or subscribing to any service offered by Perfect Care Ltd is for the purpose not only of providing the USERS with a personalised experience when visiting Perfect Care Ltd websites, but also for establishing new clients, potential job applicants and supplying services to all other interested parties in the business activity of Perfect Care Ltd, namely the provision of airport and care services.

In no case shall Perfect Care Ltd use the personal data of USERS for purposes other than as set out in our Privacy Policy.

Perfect Care Ltd acts solely as the host of any banner advertisements or other means of advertising that may appear on the website and which you will have the option to disable.


Perfect Care Ltd guarantees the confidentiality of all user-provided personal data, which will be processed in accordance with existing legislation on data protection.

Perfect Care Ltd shall adopt the legally required levels of data protection, and shall install the technical and organisational methods within its means to prevent the misuse, alteration, loss, unauthorised access and theft of all personal data provided.

Intellectual and industrial property

Perfect Care Ltd, whether acting on its own behalf or as assignee, owns all the intellectual and industrial property rights of its websites, as well as the elements contained therein (including images, sound, audio, video, software or texts, brands or logos, combinations of colours, structure and design, selection of materials used, computer programs necessary for it to run, access and use, etc.), all of which are the property of Perfect Care Ltd or their respective licensors.

The USER agrees to respect the intellectual and industrial property rights of Perfect Care Ltd, and may view the elements of the different websites, and may print, copy and store them on a computer hard drive or any other physical device, provided that it is solely and uniquely for personal and non-commercial purposes. It is expressly forbidden for users to transform, distribute, publicise, make available or exploit in any way, the content of our website, including any modification, alteration or disassembly. The USER agrees to abstain from removing, altering, masking or manipulating any protection device or security system that may be installed on the pages of perfectcare.co.uk.

Exclusion of guarantees and liability

The content provided on our site is provided without any guarantees or warranties as to its accuracy.

Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury), under no circumstances shall Perfect Care Ltd be held responsible for any loss (whether direct, indirect or consequential), harm or damage that may occur, including but not limited to errors or omissions of content, lack of availability of the web portal or the spread of viruses or malicious or harmful programs in the content.

Modifications And Assignment

Perfect Care Ltd reserves the right to make any modifications that it so chooses to its websites, without prior notice, and to change, remove or add all content and services that it provides through its websites, as well as the way in which these are presented or located on the said website.

Perfect Care Ltd shall be permitted to transfer and assign its rights and obligations under these Terms and Conditions without any notification or consent required from the users of this Website.


In the event of the websites providing any links or hyperlinks to other internet sites, Perfect Care Ltd exerts no control whatsoever over said sites or their content.

Under no circumstances shall Perfect Care Ltd be held responsible for the content of any link belonging to the website of a third party, nor does it guarantee the technical security, availability, quality, reliability, accuracy, extent, veracity, validity or constitutional compliance of any material or information contained in any such hyperlinks or websites belonging to third parties.

Furthermore, the inclusion of such external connections does not imply any kind of association, merger or participation with the organizations linked to.

Right of exclusion

Perfect Care Ltd reserves the right in its absolute discretion to deny or remove access to its websites and/or services provided without prior notice, by its own request or by that of a third party, of any USERS.

Modification, Duration and Severability

Perfect Care Ltd may modify the conditions contained herein at any time, which shall be duly published as they appear herein.

These conditions shall apply for as long as they appear and shall remain in force until they are modified by other conditions, which shall be duly published herein.

Each of these clauses and sub-clauses are intended to be separate and severable. If any of these provisions are held to be void or unenforceable but that they would be valid if part of their wording was deleted, the clause shall apply with such deletion as may be necessary for the validity and effectiveness of the clause or sub-clause. Any such deletion shall in no way effect the enforceability and validity of the remaining Terms & Conditions.


If you have any comments or concerns about our website, please contact us by email on cutomersupport@perfectcare.co.uk



Looking for Care? Contact Your Local Office

If you would like to talk to us regarding our care services, contact your local office on one of the below phone numbers or you can email us by clicking on the envelope icon relating to your location.

Durham Office
Gateshead Office

Looking for a Career in Care? Contact Your Local Office for our Job Vacancies

Would you like to make a difference to the life of someone in your community and have a career in care that is rewarding and challenging? If the answer is yes, then we want to hear from you. Contact your local office below for more information.

Durham Office
Gateshead Office